Welcome to Retail Corner
June 3, 2020

Retail: Loss Prevention & Customer Service

Retail: Loss Prevention & Customer Service

Inventory Shrinkage is a huge issue in retail caused by shoplifting, employee theft, return fraud or just administrative error. Implementing an effective Loss Prevention strategy requires a 360 degree view of entire retail process.
In today's episode, ...


Inventory Shrinkage is a huge issue in retail caused by shoplifting, employee theft, return fraud or just administrative error. Implementing an effective Loss Prevention strategy requires a 360 degree view of entire retail process.

In today's episode, listen to the Director, Loss Prevention at a fast-fashion retail brand A'GACI LLC, Mr. Nicholas Koumalats in discussion with our amazing host Carlos Diaz talk about these issues when it comes to loss prevention. 

-When does loss prevention starts at a store? -What are various factors effecting inventory shrinkage? -How to find outliers for effective loss prevention? -Is sales audit enough or you need more? -How good customer service becomes a good deterrent for loss prevention?

 

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