Customer Care Episodes

Join us for an exciting Retail Corner podcast episode featuring Dion Rooney, VP of Retail Industry Solutions at Rimini Street, as he dives into the world of smart retail strategies. Discover how innovative approaches can transform customer experiences and drive success in a competitive retail landscape. Don’t miss this insightful discussion—listen to it now! About our guest, Dion Rooney: Dion Rooney is an accomplished information technology executive with over 35 years of success in retail...

In this engaging podcast episode, guest Erik Reuter, founder of Human-Centered Success, shares valuable perspectives on adopting a people-first approach to retail leadership. Exploring the intersection of empathy and business strategy, Reuter emphasi...

In this episode of Retail Corner, listen to Justin Honaman, Head, Worldwide Retail & CPG GTM at Amazon Web Services (AWS), talking about innovations currently happening at Amazon and how retailers can utilize them to enhance customer experience and e...

Inventory Shrinkage is a huge issue in retail caused by shoplifting, employee theft, return fraud or just administrative error. Implementing an effective Loss Prevention strategy requires a 360 degree view of entire retail process. In today's episode, ...