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Retail Corner

Customer Care Episodes

Personalization & Customer Engagement: Leveraging Innovations at Amazon - Justin Honaman, Amazon
March 15, 2023

Personalization & Customer Engagement: Leveraging Innovations at Amaz…

In this episode of Retail Corner, listen to Justin Honaman, Head, Worldwide Retail & CPG GTM at Amazon Web Services (AWS), talking about innovations currently happening at Amazon and how retailers can utilize them to enhance customer experience and e...

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Retail: Loss Prevention & Customer Service
June 3, 2020

Retail: Loss Prevention & Customer Service

Inventory Shrinkage is a huge issue in retail caused by shoplifting, employee theft, return fraud or just administrative error. Implementing an effective Loss Prevention strategy requires a 360 degree view of entire retail process. In today's episode, ...

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