Customer Care Episodes
March 15, 2023
Personalization & Customer Engagement: Leveraging Innovations at Amaz…
In this episode of Retail Corner, listen to Justin Honaman, Head, Worldwide Retail & CPG GTM at Amazon Web Services (AWS), talking about innovations currently happening at Amazon and how retailers can utilize them to enhance customer experience and e...
June 3, 2020
Retail: Loss Prevention & Customer Service
Inventory Shrinkage is a huge issue in retail caused by shoplifting, employee theft, return fraud or just administrative error. Implementing an effective Loss Prevention strategy requires a 360 degree view of entire retail process. In today's episode, ...